Get in Touch With Us
Thank you for stopping by. Whether you have spotted something that needs fixing, have a question about a page, or simply want to share a thought, we would be glad to hear from you. Every message is read by a real person, and we do our best to reply to each one.
How to Reach Us
The quickest way to contact us is by email. Please write to info@jwcockettandson.co.uk and we will get back to you as soon as we can. We usually reply within two to three working days, although it may take a little longer during busy periods or public holidays.
What You Can Write to Us About
We welcome messages on a wide range of subjects. Some of the most common reasons people get in touch include:
- Corrections: if you believe a detail on one of our pages is out of date or inaccurate, please tell us which page and what you noticed.
- General questions: if something we have written is unclear, we are happy to explain it in plainer terms.
- Feedback: ideas for new topics, comments on how easy the site is to use, or suggestions for improvement are always appreciated.
- Partnership or press enquiries: please give a short outline of what you have in mind so we can direct your message to the right person.
Helping Us Help You
To make sure we can answer properly the first time, it helps if you include a clear subject line, a link to the page you are writing about, and as much relevant detail as you can. Screenshots are welcome if they make a problem easier to understand. Please avoid sending passwords, bank details or other sensitive personal information by email, as we will never need them.
A Note on Fair Use
We aim to treat every message with courtesy and expect the same in return. Messages that are abusive, threatening or clearly spam may not receive a reply. For more on how this website may be used, please read our Terms of Use.
Your Information
When you contact us, we only use your name and email address to respond to your message and keep a record of our conversation. We do not sell your details or add you to mailing lists without your permission. You can find out exactly how we collect, store and protect personal information in our Privacy Policy.
We appreciate you taking the time to reach out. Your questions and comments genuinely help us keep this site accurate, useful and easy to read for everyone who visits.